Why use PEI?
PEI-Genesis has the size, scope and technical resources to delight our customers, but our most important ability is speed. We can build, test, package, and ship connectors faster than anyone else. This speed results in many rewards for our customers beyond the obvious benefits of Just In Time delivery.
World's fastest assembly time
Our cycle time to build a connector from component parts is 1.1 days. That means that 98% of the connector orders we print on the production floor are built, tested, packaged and shipped the same day. When you stand back and look at the entire order entry process across all time zones, we can consistently deliver finished connectors from component stock in less than 48 hours. Most importantly, we don't do this for "special orders"; we do this for every order, every day. Our South Bend factory builds over 36,000 custom connectors a day, all in 1.1 days. There is only one other facility in the world that can boast this level of performance – the PEI-Genesis factory in Southampton England. What does this mean to you? It means that we can consistently do what we promise. There is no greater value that anyone can offer you.
Recently there has been a rush by some internet marketers to duplicate our 48 hour promise. They try to counter our ability by pre-building "popular" items and holding them in stock in finished form. This allows them to meet our same day capability for a handful of part numbers. This will never truly improve overall customer satisfaction. To understand why, you need to look more closely at the nature of our connector business.
We can build exactly what you need
Using our pool of 30,000 components, we build tens of thousands of finished part variations each year; however, the number of times we build the same variation is shockingly low. 43% of the items we build each year we build once, and never again for the remainder of the year. 69% of the items we build we do so 3 times or less in an entire year. A staggering 97% of the items we build, we build 10 times or less, and never again for the entire year. You really need to think about this; over $165 million dollars of value-added connectors assembled at a rate of 36,000 a day, sold to 13,000 customers and 69% of the part numbers are built less than three times a year!
That's not all. To see the full scope of the problem you need to couple this with the typical order size. Although we build $165 million of connectors a year, our modal average order size is just one piece. That means we build more one-piece orders than any other order size! 50% of the orders we build are for 5 pieces or less. 65% of our orders are for 10 pieces or less. When you realize that the typical order size is so small, and the variability of the parent part numbers is so high, the only way to truly satisfy our customers is to hold the piece parts and be able to build the variations very quickly. PEI-Genesis has mastered this capability. And we are unique in the all the world. No one else can honestly and reliably ship the volume, the variations and the lot sizes which PEI-Genesis ships day after day. This is a compelling reason for you to trust us with your connector needs.
Speed means guaranteed supply and real cost savings for you
Rapid delivery has other powerful benefits for the customer and for PEI-Genesis. When a customer wants guaranteed supply they may enter into various forms of bonded stock or even consignment deals where the customer holds finished goods in an attempt to ensure a reliable source of supply. Because we can build the exact part you need so rapidly, we do not need to hold any finished goods, nor do we need to push the risk and costs of holding inventory on to our customers. We can actually bond the components you need to make the finished parts you want. Our rapid assembly capability then allows us to build the exact part you need and ship it as quickly as someone that holds finished goods.
Keeping the inventory in its most flexible component form has one critical advantage for both you and for PEI-Genesis; it lowers risk. Many customers buy a number of items. Many of these items share common components. By bonding components instead of finished goods, we give you the ability to change the mix of finished parts as your needs change. If your product-mix changes, we simply enter the change in our ERP system and all component reservations are instantly revised. The parts are never touched or moved in the warehouse. Since there are no finished goods, changes in customer usage patterns rarely create excess inventory. If we stocked finished goods instead, any changes would inevitably create excess finished goods inventory on the shelf, or worse, might be gobbling up critical components. Our speed lowers the costs and risk for everyone in the supply chain. It gives our customers the flexibility to use a pool of bonded components in any way they see fit to meet their immediate needs. And since this entire process is done electronically, there is virtually no overhead associated with this process.
To produce the same results, a handful of competitors will pre-build the parts and hide them in their warehouse, or worse, hide them in your warehouse! This approach is high risk for the supplier and for you. With this approach, a design or product-mix change will create excess inventory and financial pain for everyone in the channel. PEI-Genesis' speed of supply is truly a virtue that pays direct dividends to our customers.
So, how does PEI-Genesis do it?
We design and build our own production automation that makes it possible for us to produce an amazing variety of parts quickly and in our stupidly small lot sizes. This unique equipment is certainly part of the magic, but the real reason is our people. We have the most knowledgeable, motivated and dedicated people on the planet. Our work force and the TOC flow process that they continuously nourish are the real reason that we can do what no one else can do. These are people that you should make a part of your extended family by allowing them to solve your interconnect and power problems. They will make it look easy and they will do it with a smile.
Try us. We want to delight you.
The proof is in the performance. We are a privately held family owned company that has been in business since 1946. We truly care about our customers and our employees. We want to make all of your interactions with us satisfying. Try us, every one here at PEI-Genesis is ready and able to help you solve your toughest interconnect problems.
Russel Dorwart
President & COO
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