Contact Us | PEI-Genesis

Web Support

If you would like to place an online order, or if you have questions about your online order, please contact:

PEI-Genesis, Inc.
E-Commerce Sales Support
Toll-Free: 866-734-9111
Phone: 215-673-0400

Or e-mail [email protected]
Interested in shopping online with MyPEI? Register now or click to read our FAQs.

Having trouble with our website?
Email us at [email protected]. We will respond to your email within 1 business day.

SALES SUPPORT/CUSTOMER SERVICE

If you’d like to place an order or have questions on delivery status, pricing, availability or an existing order, please contact your local sales office.

To contact your local sales office find the nearest branch here.

Or email Interested in shopping online with MyPEI? Register now or
click to read our FAQs

Corporate HQ

Want to speak to someone at our corporate offices? Our executive management, product management, inside applications engineers, IT, training and marketing departments reside in our headquarters.

PEI-Genesis (Global HQ)
2180 Hornig Road
Philadelphia, PA 19116
Toll-Free: 800-675-1214
Phone: +1 215-673-0400
FAX: +1 215-552-8022

PEI-Genesis Ltd. (European HQ)
George Curl Way
Southampton, SO18 2RZ
Phone: +44 (0) 23 8062 1260
FAX: +44 (0) 23 8062 1270

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HUMAN RESOURCES

Are you interested in working for us, or want to speak to someone in HR?
Email us at [email protected]

TECHNICAL REQUEST / ENGINEERING SERVICES

Do you have technical or engineering questions related to our products or your application? Contact our technical support team:
Click here to submit a request.
Email [email protected]

North & South America:
Call 1-800-675-1214 or 215-673-0400;
Monday - Friday 8:30AM - 6:00PM EST (GMT-5)

UK:
+44 (0)2380 621260;
Monday - Friday 8:30AM - 5:00PM (GMT)

Germany:
+49 (0) 711/66478-0;
Monday - Friday 8:30AM - 5:00PM (GMT+2)

France:
+33 (0) 1 60 94 80 80;
Monday - Friday 8:30AM - 5:00PM (GMT+2)

Italy:
+39 02 932 85001;
Monday - Friday 8:30AM - 5:00PM (GMT+2)

Israel:
+972 732277400;
Monday - Thursday, and Sunday 8:30AM - 5:00PM (GMT+3)

Turkey:
+90 533 610 98 42;
Monday - Friday 8:30AM - 5:00PM (GMT+3)

Rest of Europe:
+44 (0)2380 621260
Monday - Friday 8:30AM - 5:00PM (GMT)

Asia:
+86 756 7619 293 or +86 756 7683 088
Monday – Friday 8:30AM – 5:00PM (GMT+8)

DISTRIBUTION SALES

Are you a distributor or reseller? We have a dedicated team to support you.

Click here to learn more about our program for distributors

Distribution Sales
Toll-Free: 800-523-0727
Phone: 215-673-0400
FAX: 215-552-8022
[email protected]

BILLING SUPPORT

Trying to apply for credit or have a question on your invoice or bill?

Call:
+1 215-673-0400 weekdays 8:30am – 5:00pm EST
Or view our credit information page

Payment by Check Mailing Address:
PEI Genesis Inc.
PO Box 5591
Carol Stream, IL 60197-5591

Payment by Check Overnight Address:
PEI Genesis Inc.
Attn: Lockbox Operations Box #5591
2012 Corporate Lane, Suite 108
Naperville, IL 60563