Contact Us | PEI-Genesis

Web Support

Web Support

Having trouble with our website?
Email us at customersupport@peigenesis.com. We will respond to your email within 1 business day.


Sales Support

SALES SUPPORT/CUSTOMER SERVICE

If you’d like to place an order or have questions on delivery status, pricing, availability or an existing order, please contact your local sales office.

PEI Genesis, Inc.
For the contact information of the branch nearest you enter your postal code below.


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Corporate HQ

Corporate HQ

Want to speak to someone at our corporate offices? Our executive management, product management, inside applications engineers, IT, training and marketing departments reside in our headquarters.

PEI-Genesis (Global HQ)
2180 Hornig Road
Philadelphia, PA 19116
Toll-Free: 800-675-1214
Phone: +1 215-673-0400
FAX: +1 215-552-8022

PEI-Genesis Ltd. (European HQ)
George Curl Way
Southampton, SO18 2RZ
Phone: +44 (0) 23 8062 1260
FAX: +44 (0) 23 8062 1270

FilConn, Inc. (A PEI-Genesis Company)
3324 North San Marcos Pl.
Chandler, Arizona 85225
Phone: +1 480-222-3565
FAX: +1 480-222-3567


Mailing List

JOIN OUR MAILING LIST!

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Human Resources

HUMAN RESOURCES

Are you interested in working for us, or want to speak to someone in HR?
Email us at hr@peigenesis.com

Technical Request

TECHNICAL REQUEST / ENGINEERING SERVICES

Do you have technical or engineering questions related to our products or your application? Contact our technical support team:
Click here to submit a request.
Email techsupport@peigenesis.com

North & South America:
Call 1-800-675-1214 or 215-673-0400;
Monday - Friday 8:30AM - 6:00PM EST (GMT-5)

UK:
+44 (0)2380 621260 or +44 (0) 844 871 6060;
Monday - Friday 8:30AM - 5:00PM (GMT)

Germany:
+49 (0) 711/66478-0;
Monday - Friday 8:30AM - 5:00PM (GMT+2)

France:
+33 (0) 1 60 94 80 80;
Monday - Friday 8:30AM - 5:00PM (GMT+2)

Italy:
+39 02 932 8501;
Monday - Friday 8:30AM - 5:00PM (GMT+2)

Israel:
+972 732277400;
Monday - Thursday, and Sunday 8:30AM - 5:00PM (GMT+3)

Turkey:
+90 212 255 7555;
Monday - Friday 8:30AM - 5:00PM (GMT+3)

Rest of Europe:
+44 (0)2380 621260 or +44 (0) 844 871 6060
Monday - Friday 8:30AM - 5:00PM (GMT)

Asia:
+86 756 7619 293 or +86 756 7683 088
Monday – Friday 8:30AM – 5:00PM (GMT+8)


Distribution Sales

DISTRIBUTION SALES

Are you a distributor or reseller? We have a dedicated team to support you.

Click here to learn more about our program for distributors

Distribution Sales
Toll-Free: 800-523-0727
Phone: 215-673-0400
FAX: 215-552-8022
rdsales@peigenesis.com


Billing Support

BILLING SUPPORT

Trying to apply for credit or have a question on your invoice or bill?

Call:
+1 215-673-0400 weekdays 8:30am – 5:00pm EST
+44 (0) 844 871 6060 weekdays 8:30am – 5:00pm GMT
Or view our credit information page

Payment by Check Mailing Address:
PEI Genesis Inc.
PO Box 5591
Carol Stream, IL 60197-5591

Payment by Check Overnight Address:
PEI Genesis Inc.
Attn: Lockbox Operations Box #5591
2012 Corporate Lane, Suite 108
Naperville, IL 60563